PointsBet Casino Ontario – Our Verdict
While the Australian gambling brand PointsBet is renowned in North America for its online sportsbook, the PointsBet online casino is quickly growing in popularity across Ontario. PointsBet Casino presents a sleek, modern, and user-friendly casino platform suited to both desktop and mobile players in Ontario. Its highlights include a highly rated mobile app, 24/7 live chat, and solid security features, all designed to offer players a seamless and secure gaming experience.
While the game selection is pretty modest compared to other leading Ontario online casinos, there is still enough to satisfy most players. There’s much more to unpack here, so I suggest you keep reading for my full review of the PointsBet Casino Ontario site. This way, you can discover whether it is the right online casino for you.
About PointsBet Casino
Gaming operator PointsBet debuted its online casino in Michigan in May 2021 and has since launched in several North American jurisdictions, including Ontario in April 2022. The site is licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO), ensuring a reliable platform offering fair games, secure payment options, and strict data privacy protocols.
PointsBet players can enjoy a user-friendly interface, around 350 top-quality casino games, reputable and speedy payment options, and more. While there are more extensive game libraries elsewhere, having multiple customer support options and the choice to easily switch to the PointsBet Sportsbook are just some of the reasons this casino ranks above others in the Ontario market.
PointsBet Casino Mobile Experience
PointsBet Casino caters to on-the-go players with a dedicated mobile app, available to install for free from both the Apple App Store and the Google Play Store. While the Android app is rated 3.1/5 on the Google Play Store, the 4.6/5 from iOS players marks a significant improvement. But why the difference? It could be a matter of more people heading to the Google Play Store to issue complaints, as the app is largely the same, regardless of your device.
However, you don’t have to download the app to enjoy PointsBet Casino on your mobile device. Thanks to HTML5 technology, the mobile-optimized website runs smoothly and offers quick game loading times, making it a solid alternative. Whether you choose the app or the mobile site, a stable internet connection ensures the smoothest gaming experience.
PointsBet Casino Desktop Experience
PointsBet presents a black-and-white online casino platform with red touches, making for a stylish and modern design. When you enter, you’ll be taken to the sportsbook, but you can switch to the casino with a simple click of a button.
The site is well organized, with clear sections for slots, table games, and live dealer games. If you know the name of the game you’re looking for, a search tool is available at the top of the page, a feature I always look for in a great online casino. This casino also impresses with unique sections, such as ‘New’ and ‘For You,’ which I personally found super helpful whenever I was stuck for something to play.
Everything else you may look for, like customer support, terms and conditions, and the responsible gambling page, is available from the bottom of the screen. Just scroll past the games, and it’s all there. Overall, if you choose to play on a desktop, you shouldn’t struggle to find everything you need.
PointsBet Casino Mobile Registration Process
Whether you choose to access PointsBet Casino Ontario via the dedicated mobile app or your web browser, signing up is super simple. But to help you out, I’ve created a step-by-step guide:
- Launch PointsBet Casino on your mobile device via your web browser or by downloading the app via the Apple App Store or the Google Play Store.
- Hit the red ‘sign up’ button to start the account creation process.
- Fill out the details as requested, including your full name, email address, home address, date of birth, and mobile number.
- Create a password for your account, and be sure to remember this for future logins.
- Confirm you have read the Privacy Policy and Terms and Conditions and are eligible to play on the site. Also, you can consent to receiving email notifications at this point if you wish.
- Click ‘Continue’. You can now fill out extra details, including your preferred name and country of residence, but this section is optional.
- Select ‘Join PointsBet,’ and your account will be successfully created!
PointsBet Casino Account Verification
PointsBet Casino requires all players to complete ID verification and Know Your Customer (KYC) checks to confirm they are who they say they are. Don’t worry – this process is straightforward and in place to prevent underage gambling, fraud, and money laundering.
You may be required to send in a clear photograph of an identification document to [email protected], such as your passport or driver’s license. The casino may also ask for a photograph of a recent utility bill or bank statement. The PointsBet Casino team will review the information to confirm your identity, which shouldn’t take any longer than 24 hours. Then, you can get started with playing.
PointsBet Casino Payment Methods
When it comes to funding your PointsBet Casino account, you’ve got a solid selection of reputable payment methods to pick from. The available options include popular credit/debit cards, PayPal, online banking powered by Trustly, and Interac e-transfers. Also, Google Pay and Apple Pay should be coming to the site soon, according to the payments page.
If you’ve managed to win some money while playing at PointsBet Casino, the site’s withdrawal options include Interac, Trustly, and PayPal. For the quickest payouts, opt for PayPal, which can process your request within just 30 minutes. Therefore, you can get spending pretty shortly after! Otherwise, Interac withdrawals typically take 1-2 hours once processed by the PointsBet team. If you opt for Trustly, you must wait four to five business days before the money will hit your bank account.
PointsBet Casino Games
PointsBet Casino Ontario offers a smaller game selection of around 350 options compared to other Ontario casinos with thousands of games. However, as mentioned earlier, this makes the game lobby easy to navigate. In addition, there’s a search tool available if you’re looking for a specific game alongside ‘For You’ and ‘New’ sections which are great if you’re looking for new ideas.
The games at PointsBet Casino are powered by industry-leading software developers such as IGT, Light & Wonder, and NetEnt, so you know you’re going to find high-quality graphics and immersive bonus features. All in all, if you prioritize quality over quantity, PointsBet Casino is a good choice.
Online Slots at PointsBet Casino
At PointsBet Casino, you’ve got the choice of more than 250 online slot machines. These games make up the biggest portion of casino games on offer. Your options include well-known titles like Cash Eruption, Fortune Coin, and Starburst, branded slots like NetEnt’s Narcos and Monopoly Money Grab by Light & Wonder, and many more titles. No matter which you choose, you can rest assured you have a fair chance of winning thanks to Random Number Generator (RNG) technology.
There’s also a decent selection of Megaways slots to choose from at PointsBet Casino, featuring a reel modifier mechanic that gives you up to 117,649 ways to win on every single spin. Examples of these games include Wheel of Fortune Megaways, Spartacus Megaways, and Beetlejuice Megaways.
Table Games at PointsBet Casino
The ‘Card & Table’ section at PointsBet Casino features 60 titles, covering blackjack, roulette, poker, baccarat, craps, and sic bo options. There are only dedicated tabs for blackjack and roulette, but you shouldn’t struggle to scroll through to find the game you’re looking for. However, the organization could be better, as this section appears to feature live games too, so there’s an overlap between the two sections.
Still, some of my personal favorite table games available on the site include DJ Wild Poker and Blazing Blackjack 7s, both of which are unique variants that I think make for a more exciting playing experience.
Live dealer Games at PointsBet Casino
PointsBet Casino has more than 30 live dealer games available for Ontario players, with titles covering roulette, blackjack, poker, and even game shows. Such games offer an immersive experience replicating the feeling of playing at a brick-and-mortar casino, as they feature an actual human dealer in real time via live stream. So, as you play, you can chat with the dealer and other players, too.
Whenever I visit this section, I always go straight for Deal or No Deal Live, one of Evolution Gaming’s most exciting titles. It’s super easy to play; you just have to guess whether the amount of money in the briefcase will be higher than the Banker’s offer, just like in the TV show.
PointsBet Casino Customer Support
One of the best options for help at PointsBet Casino is the help center page, which features answers to frequently asked questions on a range of topics, from deposits and withdrawals to your account and even responsible gambling. If you can’t find the answer you’re looking for here, the PointsBet Casino live chat team is available 24 hours, 7 days a week, to assist with any issues you may face while playing on the site.
At first, you’ll be connected to a chatbot, who will ask you a few questions and may be able to solve your problem. However, if you respond, “No, I still need help,” when asked, “Was this helpful?” the casino will put you in touch with a real agent. I put this to my test myself and found that I was connected to a friendly and helpful agent within a matter of seconds.
If you’d prefer, you can also contact PointsBet by emailing [email protected] or via telephone at 1-833-441-1940.
PointsBet Casino Responsible Gambling
It’s clear that PointsBet Casino is committed to safe gambling, with one of the best quality ‘Responsible Gambling’ sections I’ve ever come across. Instead of bombarding you with information, this hub offers just about everything you need. The page is divided into digestible categories, from practical guidelines and contact details to details on the responsible gambling tools available. Whether you want to set deposit and time limits or explore self-exclusion options, PointsBet makes it simple to stay on top of your gaming habits.
If you ever need to contact someone, PointsBet provides contact details for ConnexOntario, a leading service in addiction and problem gambling support. The casino also ensures that its own staff are trained to assist anyone facing gambling-related challenges, as highlighted in its ‘Our Commitment’ section.
Is PointsBet Casino Legal in Ontario?
PointsBet was one of the first online casinos to launch in Ontario in April 2022, at the same time that iGaming officially launched in the province. In September 2021, Ontario published its final standards for online gaming, and the opening of the market the following year ended the lottery’s online gambling monopoly. Now, casino enthusiasts in Ontario have the choice of more than 70 online casinos, all regulated by AGCO and iGaming Ontario (iGO).
If you scroll to the bottom of the PointsBet Casino Ontario site, you’ll see a clear iGO badge and clear licensing from AGCO, which regulates the site to ensure it operates in compliance with Ontario gambling laws. PointsBet features plenty of reputable payment providers and software developers, so you can rest assured everything is trustworthy and secure when you choose to play at this casino.