PlayLive Casino – Our Verdict
In addition to boasting a rich game selection, user-friendly site design, and ample customer support, PlayLive Casino was one of the first US iGaming sites to launch ahead of its land-based counterparts. Since it went live in 2020, it has maintained a strong presence, supported by physical properties like Live! Casino Pittsburgh and Live! Casino & Hotel Philadelphia.
The casino’s vast game library, featuring over 600 slots, table games, live dealer options, and progressive jackpots, caters to many different preferences. Top software developers mean you are promised a high-quality gaming experience, no matter which games you play.
The mobile experience at PlayLive Casino is also pretty impressive, with a dedicated app for iOS and Android users and an HTML5-optimized mobile browser site. The desktop experience is equally satisfying. The awesome welcome bonus is a huge incentive to sign up, offering a generous deposit match and even a no deposit reward, allowing you to get to grips with the website before gambling real money. Additionally, PlayLive Casino’s dedication to responsible gambling, offering various tools and resources, emphasizes its commitment to player well-being.
About PlayLive Casino
PlayLive Casino has been dominating the Pennsylvania gambling scene since it launched back in 2020. Since then, it has been followed by the openings of the Live! Casino Pittsburgh and Live! Casino & Hotel Philadelphia properties to create an integrated Live! Casino experience. This makes it the first online casino in the US to launch before its brick-and-mortar counterpart.
PlayLive Casino is accessible via desktop, mobile browser, and a dedicated mobile app for iOS and Android. If you are looking for a solid online casino with a wide range of games and good customer support, PlayLive Casino is for you.
PlayLive Casino Mobile Experience
Playing on the go is understandably a big priority for many players. Thankfully, PlayLive Casino offers a stellar mobile experience, allowing you to enjoy your favorite games from anywhere. The dedicated mobile app is available on the Apple App Store for iOS users and can be found directly on the PlayLive site for Android users. From the app, I could access all of the regular casino services and my account settings, making it easy to deposit, withdraw, and browse the games lobby.
If you prefer not to download the mobile app, you can still access PlayLive through your mobile browser. Thanks to HTLM5 technology, the mobile browser site is responsive and optimized for the screens of smartphones and tablets, providing a lag-free gaming experience with stunning visuals.
PlayLive Casino Desktop Experience
The desktop experience at PlayLive Casino is tailored for optimal usability and enjoyment. Thanks to a well-organized layout and intuitive design, navigating the site is straightforward. A classic red and black is visually interesting and helps games to stand out.
I particularly enjoyed the minimalistic and classy layout of the game lobby. Leaderboards are featured on the left-hand side of the homepage, making it easy for players to locate the top jackpot prizes and view the most recent large payouts. Handy ‘Filter’ and ‘Sort By’ tools are available, guaranteeing you an easy navigation experience. If you are looking for a specific title, the search function will pull it up in no time.
PlayLive Casino Welcome Bonus
PlayLive Casino offers an enticing new member welcome promo. When you sign up and fund your account for the first time, you are entitled to a 125% deposit match bonus worth up to $500. But that’s not all. Just for registering an account, PlayLive will instantly reward you with 25 free spins on the following titles: Finn and the Swirly Spin, Gonzo’s Quest, Parthenon: Quest for Immortality, Pork Knox, and Silverback Gold. This no deposit welcome offer allows you to get a feel for the site before spending a single cent.
This welcome offer is a great way to get an initial boost to your bankroll as a new player. However, before you take advantage of it, it is important to become familiar with the terms and conditions attached.
Firstly, to benefit from the 125% deposit match, you’ll need to fund your account with at least $30. To claim the offer, you also need to opt in upon registration. Secondly, all bonus funds are subject to wagering requirements of 10x before you can withdraw any winnings you made. For example, if you make a $30 deposit, you will receive a $37.50 bonus with the 125% deposit match. To be able to withdraw any associated winnings, you must wager $375 ($37.50 x 10) on selected titles.
Players have 7 days to fulfill the wagering requirements, and only slot games contribute 100% towards the requirements. Table game wagers contribute 10%, while wagers on any live dealer games and other titles do not contribute anything.
After taking advantage of the PlayLive welcome bonus, returning players have tons of promotions to sink their teeth into, including free spins, real-life prizes, and the site’s exclusive loyalty program – Live! Rewards.
PlayLive Casino Mobile Registration Process
You can register for PlayLive Casino via the dedicated mobile app, mobile browser, or desktop. In all cases, it is a super simple process, and you will be able to start playing your favorite games in no time. Follow these steps to create your account:
- Download the PlayLive Casino App: Visit the App Store for iOS devices or the PlayLive Casino official website for Android devices to download the app.
- Open the App: Once you have downloaded the app or opened the casino via a browser, select the “Sign Up” button on the main page.
- Fill in the Form: Enter the required personal details, including your email, date of birth, username, and password. Additionally, you will need to set up two security questions for account security.
- Verify Your Details: Provide your address, cell phone number, and Social Security Number (SSN) to verify your identity.
- Confirm Your Email: Check your email inbox for a verification link and click it to confirm your email address.
- Make a Deposit: Head to the “Cashier” or “Deposit” section, select your preferred payment method, and follow the steps to make your first deposit.
PlayLive Casino Account Verification
Account verification is an important process that ensures the safety and security of all players. It also helps to prevent fraud, money laundering, and underage gambling. As part of the verification process at PlayLive Casino, you’ll need to provide additional documentation before placing your first withdrawal, including:
- Photo ID (passport, driver’s license, or another formal ID)
- Proof of address (a recent utility bill)
- Proof of payment method used (a bank statement or photo of your credit card)
In addition, to be able to play at PlayLive Casino, you will need to install the location plugin. Once the plugin is installed, it will detect your location by looking at what Wi-Fi hotspots are in range. You do not need to be connected to one of those Wi-Fi hotspots.
PlayLive Casino Payment Methods
PlayLive Casino offers convenient payment methods for US players to fund their accounts and cash out their winnings. You can deposit using debit/credit cards like Visa and Mastercard, which usually reflect quickly in your PlayLive account.
Other popular deposit options include the Play+ card, which has gained popularity for its ease of use, and the ever-reliable PayPal wallet and cash at the casino cage for those close by one of PlayLive’s land-based partners. Additionally, eCheck is available, though it may take longer for funds to reflect than other methods.
PlayLive supports the same methods for withdrawals with no additional fees, as long as the account is verified and the payment method used for deposit is selected. It’s important to note that eCheck withdrawals may take longer to process. An exception is Mastercard, which can be used for deposits but not for withdrawals; in this case, alternatives like PayPal or Play+ are recommended. Withdrawals are also limited to two per payment method, per rolling 24 hours.
PlayLive Casino Games
The second you open PlayLive Casino’s homepage, it is clear that the site’s top focus is on games. The games lobby is visually appealing, with the most popular titles and new games highlighted to ensure you can’t miss any must-plays.
There is something for every player, with an extensive range of 600+ games on offer, including a massive selection of slots, live dealer games, virtual table games, video poker, and impressive jackpots. Finding your favorite games is a piece of cake when it comes to navigation. There are helpful categories in the games lobby, alongside a handy search function, meaning all of the games are at your fingertips.
Online Slots at PlayLive Casino
With over 600 individual games, PlayLive Casino’s games lobby is like heaven for slot spinners. Whether you’re into 3-reel classics, modern video slots, high-energy Megaways slots, or high RTP games, the casino has something for every slot enthusiast.
The casino also features a range of progressive jackpots, giving players the chance to win life-changing sums. Famous titles include Imperial Riches, Divine Fortune, and Cash Money. If progressive jackpots aren’t for you, you may consider trying out some of the Megaways slots on offer. These games have a dynamic reel setup where the number of symbols on each reel changes with every spin, leading to numerous winning possibilities. There are currently 8 Megaways titles on offer, including the fan-favorite Wheel of Fortune Megaways.
Table Games at PlayLive Casino
There are currently around a dozen different table games at PlayLive Casino. Plenty of casino classics are available, alongside a few exciting variants for those who want to shake up their gameplay. Available table games include Four Card Poker, Let It Ride, Three Card Poker, and American Roulette.
Live Dealer Games at PlayLive Casino
PlayLive Casino’s live dealer games, powered by Evolution Gaming, provide an authentic gaming experience similar to what you would get in a brick-and-mortar casino. Broadcasting from remote studios and streamed in HD, the live dealer section includes a variety of games such as Live Dealer Blackjack, Live Dealer Ultimate Texas Hold’em, and Live Roulette. The live casino also features exciting game shows like Live Dealer Football Studio, giving players exciting betting opportunities with professional hosts.
PlayLive Casino Customer Support
The primary channel for customer service at PlayLive Casino is the live chat, which is available daily from 9am to 11pm EST. I would recommend this port of contact for its quick response time and helpfulness, but an email address is also available. To access the live chat, simply click the icon at the bottom right-hand side of the screen.
Email support operates during the same hours as the live chat, from 9 am to 11 pm EST. While phone support is currently unavailable, the casino’s FAQ section covers several common queries and is a valuable resource for resolving your issues. It is a shame that PlayLive Casino does not offer 24/7 customer support, but the casino could potentially implement this in the future.
PlayLive Casino Responsible Gambling
One thing PlayLive Casino doesn’t fall short of is responsible gambling features. The casino has implemented robust measures to protect its players. A specific responsible gambling page can be reached by clicking the ‘RG’ button at the top of the homepage, offering detailed information on its policies and tools. During registration, I was given the option to set deposit limits to manage my spending.
The casino also provides various tools, including deposit limits, time or session limits, and self-exclusion options, allowing players to take a break if needed. Additionally, resources from support organizations are accessible for those players who would like advice.
PlayLive Casino State Directory
PlayLive Casino is a well-known name across the US, not just for its online site. Having opened two land-based casino properties in Live! Casino Pittsburgh and Live! Casino & Hotel Philadelphia, it is a big player in the US online gambling scene. The online casino is currently only available in one state, but this may be expanded in the future.
Pennsylvania
Since launching in 2020, PlayLive Casino has been licensed by the Pennsylvania Gaming Control Board. It has continued to provide a great selection of games for PA players ever since.