Jackpot City Casino – Our Verdict
It was only a matter of time before one of Europe’s most successful casino gaming brands targeted a US expansion! This brand has clearly used its 20+ years of experience wisely and bundled all of its best elements into the New Jersey and Pennsylvania iGaming platforms. With four-figure welcome offers, a highly diverse gaming library, and immense jackpots (of course), Jackpot City appears to be destined for greatness in the USA.
Jackpot City even has a stunning mobile app for Android and iOS, not to mention its frequent reload offers and six-tiered loyalty scheme! So, if you want access to one of the hottest new online casinos in the game today, make sure you take a moment to register at Jackpot City Casino!
About Jackpot City Casino
Jackpot City might be new to the US market, but this online casino is as experienced as it gets. The brand itself was founded in 1993, and the very first Jackpot City Casino online platform emerged in 1998. Since then, Jackpot City has gone from strength to strength, expanding its operations across multiple continents and entertaining more than 3.5 million players in the process.
This shows that Jackpot City Casino is anything but a young site that is just finding its feet in the industry. And today, Jackpot City brings its wealth of overseas experience to players based in Pennsylvania and New Jersey. Having reviewed both state offerings, I encountered a huge welcome bonus, a gaming portfolio of 500+ titles, and many other positives I’m excited to share with you right here!
Jackpot City Casino Mobile Experience
If you wish to take Jackpot City with you on the move, you can do so by accessing its HTML5-optimized mobile site through your browser. Here, you’ll find 400+ slots and plenty of top games in other verticals. And in my experience, the mobile site was pretty quick and responsive when switching between key sections like games, bonuses, banking, etc. It has that same striking color blend with neon lighting to create that high-quality feel, too.
Yet, as great as the mobile site performs, Jackpot City Casino takes it to another level through its native apps – available for Android and iOS. With a stellar 4.4/5 and a high 4.6/5 rating in the Google Play and Apple App Stores, respectively, you can already guess how these apps perform. I found them to be lightning-fast, with easy-to-understand layouts and gripping aesthetics. Once involved in the games, the graphics were crisp, and the in-game animations and transitions were flawless, too.
Jackpot City Casino Desktop Experience
Without question, the Jackpot City desktop site is a standalone product that has been built specifically for players using a laptop or PC. The full 500+ gaming portfolio is segregated into bitesize chunks – filtered by appropriate categories like slots, table games, live dealer, and others. In and amongst the game displays, you’ve also got direct links to promotions, customer support, and account management, and you can even search for individual games from the main menu.
This makes navigating the site an absolute breeze, and the relatively quick loading times while browsing the full gaming library helped me to maintain interest in the site. I also loved the key site highlights flashing across the top of each page, ensuring I was completely aware of things like pop-up promotions, tournaments, and the values of progressive jackpots running on the site.
Jackpot City Casino Welcome Bonuses
With Jackpot City Casino operating in Pennsylvania and New Jersey, the welcome bonus varies depending on your location. Let me share the exact sign-up bonus for each state for clarification:
- Pennsylvania – 100% first deposit match up to $1,000
- New Jersey – 50% first deposit match up to $1,000
As you can see, the bonuses are extremely similar between the two states, except Pennsylvania players can receive more bang for their buck. For each state, you must process your first deposit of at least $10 within 7 days of opening your account to qualify for the welcome bonus. Additionally, the bonus funds come with 25x playthrough requirements in PA and 30x wagering requirements in NJ, which you must meet within 30 days to release the associated funds.
In my experience, both the value of these bonuses and the respective T&Cs are pretty average compared to other online casinos operating in these states. Also, looking beyond the sign-up deals, Jackpot City serves up frequent reloads covering free spins, loyalty rewards, occasional deposit matches, and even birthday bonuses!
Jackpot City Casino Mobile Registration Process
For anyone who prefers mobile gaming over desktop play, the Jackpot City Casino mobile app is an excellent resource from which you can sign up directly. Both iOS and Android apps are available to download if you wish to register via such platforms, or you can do so through the optimized mobile site. Whichever option you choose, the same sign-up steps apply:
- Install the app for Android/iOS or load up the registration form on the mobile site.
- Complete all requested information on the sign-up form, such as your name, date of birth, email, phone number, and more.
- Create your username and strong password.
- Enter your unique Jackpot City promo code (if applicable).
- Agree to T&Cs and open your account.
- Sign in, head to banking, and make your first deposit to redeem the welcome offer.
Jackpot City Casino Account Verification
In order to play at Jackpot City Casino in both NJ and PA, you must be over the age of 21. Since Jackpot City Casino is licensed and regulated in both states, the site must verify all new customers to ensure they meet the required gambling criteria. To complete the verification, you must upload certain documents after opening your account to get the green light from Jackpot City.
Here are the requirements, as well as the supporting documents you can upload to verify your account:
- Age verification – upload a passport or driver’s license
- Proof of address – upload a utility bill or bank statement dated no older than 3 months from the date of verification
- Proof of payment method used (if applicable) – photo of your credit card or a recent bank statement
Jackpot City Casino Payment Methods
Since the Jackpot City welcome bonus requires a deposit of at least $10, personally, I was very eager to process my first deposit after joining. Here are the main options supported on the site:
- Debit Cards – MasterCard, Visa, Discover
- E-Wallets – PayPal, Skrill, Neteller, EcoPayz
- Direct Bank Transfer
- PaySafeCard
- Venmo
- Apple Pay
- Play+ Card
- ACH eCheck
As you can see, the range is fairly decent, and the minimum transaction thresholds are just $10 for deposits and $20 for withdrawals. Furthermore, neither transaction type comes with any fees, and withdrawals are relatively speedy – processing in 24-72 hours, on average.
Jackpot City Casino Casino Games
The selection of games at Jackpot City varies between Pennsylvania and New Jersey. In NJ, you have 500+ titles at your disposal. But in PA, you have between 300 and 400 – as of the latest count. Despite these discrepancies between the two states, both sets of gaming portfolios are impressive. Many of the top games come from providers such as NetEnt, Microgaming, Pragmatic Play, Red Tiger, and Evolution (for live dealer games).
As for the main categories, most games sit within the slots vertical. But Jackpot City Casino offers many exciting games in other categories, including jackpots, table games, poker, and more.
Online Slots at Jackpot City Casino
As mentioned above, you’ll find most of the several hundred games offered at Jackpot City in the slots category. Inside this category, Jackpot City offers several sub-niches covering fishing slots, progressive jackpots, classics, link & win, Megaways, cash collect, king millions, gold blitz, and other types. The site even has exclusives that you won’t find anywhere else!
As for some of the most exciting titles, I was drawn to the progressive jackpots for obvious reasons. Two of my favorites included Sisters of Oz and Cleopatra, as they both offer huge payouts – enough to pique anyone’s interest!
Table Games at Jackpot City Casino
With approximately 30 titles in the table games category, the selection here is okay but clearly not on the same level as the slots category. That said, you can still find juicy titles covering blackjack, roulette, poker, and baccarat. Of course, each of these lends itself to more ‘strategic’ play compared to slots. And games like Texas Hold’em, American Blackjack, and European Roulette rank as some of the more exciting titles available here.
Live Dealer Games at Jackpot City Casino
You can explore each table game type mentioned above in a live dealer setting at Jackpot City Casino – plus game shows! I counted around 40 different live dealer games in total, most of which are supplied by Evolution Gaming. As for the more enjoyable games I played in this category, I found Lightning Roulette, Infinity Blackjack, Craps, and Ultimate Texas Hold’em particularly fun.
Jackpot City even has VIP tables for certain gaming categories, where you can considerably raise the stakes. But whatever route you go down, you’ll always experience immersive play in HD streaming quality, and it’s all available on a 24/7 basis!
Jackpot City Casino Customer Support
Should any issues arise when using Jackpot City Casino, the first route you should explore is the FAQ section of the site. This comprehensive section is available through the ‘Contact Us’ link in the footer of the main page. Here, you’ll find answers to many questions relating to promotions, technical issues, account queries, deposits, and more.
Of course, there’s always a chance that you won’t find the answer to a unique issue in this section. In this case, you can always open up the live chat widget from the main page, which is available 24/7. When I used this tool, after providing a few details to the chatbot, I connected with an agent, and they were patient, polite, and helpful.
That being said, you won’t find email or phone support at Jackpot City, which is somewhat disappointing.
Jackpot City Casino Responsible Gambling
As you’d expect from any reputable online casino, Jackpot City strongly advocates responsible gambling. I know that the site takes this seriously, as it has multiple tools you can set up for your account, including deposit limits, loss limits, and playing time limits. You can even initiate a ‘cooling-off’ period, which locks you out of your account for whatever length of time you specify.
Alternatively, if you want to go cold turkey, so to speak, you can ‘self-exclude’ by putting a self-imposed ban on accessing your Jackpot City Casino account.
Jackpot City Casino State Directory
As I’ve confirmed through the information shared throughout, Jackpot City Casino has a presence in two US states – New Jersey and Pennsylvania. The site first launched first in Pennsylvania in 2023 before making a quick expansion into the New Jersey market. As for the specifics of Jackpot City’s launch, partnerships, and product offerings in these two states, let me provide such information now.
Pennsylvania
Jackpot City launched in Pennsylvania in December 2023. This launch was made possible through an established partnership with Live! Casino Philadelphia and the site is regulated in PA by the Pennsylvania Gaming Control Board. As for the offerings, the gaming library is slightly smaller in PA compared to NJ, but Jackpot City PA still has 300+ titles supplied by top-tier software providers.
New Jersey
Following a successful launch in Pennsylvania, Jackpot City entered the New Jersey market just a few months later – in March 2024. Jackpot City has slowly gained market share since its NJ launch by offering key advantages like an extensive live dealer section, which other online casinos don’t have. This expansion into New Jersey occurred once Jackpot City struck a partnership with the Golden Nugget Hotel Casino & Marina.
Subsequently, the site operates in New Jersey through a license issued by the New Jersey Division of Gaming Enforcement, and it has a total portfolio of more than 500 titles.